Susan Annunzio
President and Chief Executive Officer
The Center for High Performance (CfHP)
Susan Lucia Annunzio joined Chicago Booth as an Adjunct Professor of Management in 2001. Currently, she teaches one of the most popular Executive Education programs: High Performance Leadership. Ms Annunzio is President and Chief Executive Officer of The Center for High Performance (CfHP), where she is a strategic advisor to CEOs of leading global companies on strategy attainment and business transformation. Her focus is to work with top-tier executive teams to increase collaboration and creativity on highly strategic, complex decisions inhibiting the company's ability to be competitive. Susan has also been a guest lecturer at INSEAD business school in Fontainebleau, France.
Susan Annunzio is a leading authority in the field of change management. She has led numerous efforts to align employee behavior and corporate strategy with an emphasis on companies involved in large-scale transitions. She is a sought-after adviser to senior corporate leaders around the world for her expertise in fashioning programs that maximize the success and profitability of change efforts. Her projects have covered a wide variety of industries, including financial services, petroleum, manufacturing, high technology, professional services, and healthcare.
Susan Annunzio is author of "Evolutionary Leadership: Dynamic Ways to Make Your Corporate Culture Fast and Flexible" which is published in the U.S., Canada, China, Thailand, Korea, and throughout Europe. She is co-author with Marcia B. Cherney of "Communicoding."
Susan Annunzio is quoted frequently in leading business media including The Wall Street Journal and Management Review
Manuel Becerra
Professor in Strategy and International Management, IE Business School.
Metaphorically speaking, Manuel Becerra puts on a different hat for each of his three activities - teaching, research and consulting - for he believes that they should all be approached differently.
"There is certainly some overlap," he says. "But a researcher needs to think through assumptions and hypotheses. A teacher must convey ideas in clear ways. And a consultant must help solve problems for business. So we have three audiences. We should be proficient in communicating with all three and they require different approaches."
An important audience for the business school professor consists of the readers of academic journals, and Prof Becerra has contributed to publications such as the Academy of Management Review, Management International Review and Organization Science.
However, material developed through writing, research, consulting and teaching can be applied elsewhere, and Prof Becerra's knowledge of corporate strategy, internationalization and organisational processes means that he is now highly valued by leading companies as a professor for their executive programmes.
But again, he says that dealing with top executives is very different from the MBA classroom experience. "In the MBA, like most of the faculty here, I teach a lot of theory through cases," he explains. "But top executives don't want theory - they want you to help solve their specific problems."
PhD in Strategic Management, University of Maryland, College Park, USA .MSc in Management, University of Southern California, Los Angeles, USA. Degree in Economics and Business Administration, Universidad Complutense de Madrid, Spain. Professor of Strategic Management and International Management, IE Business School, Spain, 1999 to present. Visiting Professor, Fudan University, Shanghai, China, 1999 to 2002 .Associate Professor of Strategy and International Management, Norwegian School of Management, Norway, 1998 to 1999. Visiting Assistant Professor of Strategic Management, Michigan State University, USA, 1997 to 1998.
Pradeep Chintagunta
Robert Law Professor of Marketing
The University of Chicago School of Business
Pradeep K. Chintagunta conducts research into the analysis of household purchase behavior, pharmaceutical markets, and technology products. "A lot of my early research was with scanner panel data trying to understand how consumers respond to different marketing activities of firms - prices, promotions, advertising, etc.," explained Chintagunta. "My research has expanded in two directions - one was to expand the domain beyond CPG products to pharmaceuticals and technology products and the other was to go beyond the consumer to other players in the broader 'ecosystem' to obtain a more holistic view of the effects of marketing." Chintagunta is an area editor of Marketing Science, an associate editor of the Journal of Marketing Research, Management Science, and Quantitative Marketing & Economics. His research has appeared in the Journal of Marketing Research, Marketing Science, Management Science, the International Journal of Research Marketing, the Journal of the American Statistical Association, and the Journal of Econometrics.In addition to being a finalist for the O'Dell award in both 1996 and 2001, Chintagunta is the recipient of the Hillel J. Einhorn Award for Excellence in Teaching and has been named one of Chicago Booth's top professors by BusinessWeek. "Teaching across programs such as full-time, evening, weekend, XP, and international XP exposes me to a variety of perspectives and experiences that I can then integrate into my subsequent teaching and research." He hopes his students learn that there is always more progress to be made. He earned a bachelor's degree in mechanical engineering from Banaras Hindu University in 1984, a postgraduate diploma in management from the Indian Institute of Management in 1986, and a PhD in marketing from Northwestern University in 1990. In addition to teaching at Chicago Booth, he has taught courses at the Harvard Business School and the S.C. Johnson Graduate School of Management at Cornell University. He joined the Chicago Booth faculty in 1995.
He enjoys traveling, movies, and spending time with his family.
Selected Publications With Junhong Chu and Javier Cebollada, "A Comparison of Within Household Price Sensitivity Across Online and Offline Channels," Marketing Science. With Sridhar Narayanan and Eugenio Miravete, "The Role of Self Selection, Usage Uncertainty and Learning in the Demand for Local Telephone Service," Quantitative Marketing and Economics. With Ashutosh Dixit,"Learning and Exit of New Entrant Discount Airlines From City-Pair Markets, Journal of Marketing. With Inseong Song, "A Discrete/Continuous Model for Multi-Category Purchase Behavior of Households," Journal of Marketing Research. With Harikesh Nair, "Measuring Marketing-Mix Effects in the Video-Game Console Market," Journal of Applied Econometrics.
Daniel Corsten
Professor of Operations & Supply Chain Management, IE Business School
"How to manage relationships between people, customers and suppliers and organizations in general is at the heart of my work which spans supply chain management, marketing and more recently finance" says Daniel who spent more than a decade investigating business models in different industries such as automotive, software and computers. "My research shows that collaboration, trust, commitment and rewards are the magic ingredients of any successful relationship - but even punishment can be effective if administered correctly." Recently, Daniel embarked on a new research initiative to identify new business models at the interface of supply chain and finance. Asked about his new interest in banks he answers: "Because that's where the money is!" A founding academic of the Efficient Consumer Response Initiative, the biggest collaborative movement in the world, Daniel has researched and consulted Procter & Gamble, Unilever, Wal-Mart, Migros, Sainsbury and many other consumer and retail companies to help them improve customer service, lower cost, reduce out-of-stock level and create sustainable supply chains.
"Working with a diverse group of students or executives is what I love" says Daniel who - before joining IE - taught or researched at St. Gallen (Switzerland), Bocconi (Italy), INSEAD (France and Singapore), London Business School (UK) and Wharton (USA). He directed many programmes and received several awards for his teaching and his case studies.
Before joining academia Daniel worked for Bayer Leverkusen and AGFA in Germany and the US. "Collaborating with industry to solve burning issues and then bring the solution into the classroom is what I enjoy most" says Daniel a Swiss national who lives with his wife and two boys in Madrid and at the Lake Geneva. MSc, University of Cologne , DBA/PhD, University of St. Gallen. Visiting associate professor, London Business School, Associate professor, University of St. Gallen, Switzerland, Vice-Director, University of St Gallen's Institutes of Technology Management and Logistics.
Research interests: retailing, fashion and supply chain management Author of several books on supply chain management Co-author of the benchmark study on worldwide retail out of stocks President of the ECR Research Foundation and editor of the ECR Journal Several awards for teaching and case studies in areas that include collaborative management and sustainable supply chains International marketing manager, Bayer AG, Leverkusen, Logistics project manager, Agfa AG, New Jersey.
Enrique Dans
Professor of Information Technologies and Systems, IE Business School.
Enrique Dans is not afraid to admit he likes to try out every new technological gizmo that comes on to the market. But while this is partly driven by his appetite for gadgets, it also relates of Prof Dans' approach to the study of technology and business, in which it is what exists around him that sparks ideas and theories. "My environment sparks my research, so I want to feel the way the new technology impacts me first," he says. "And I try to keep my research in close contact with reality. I hate ivory towers." Prof Dans is also among those who see blogging as a new and important forum through which to air and exchange academic ideas. He is also an avid consumer of information and keeps up with the latest developments in information systems via dozens of online newspapers and journals. However, this approach comes as no surprise, since the interests pursued by Prof Dans include the new economy, the effects of technology on consumer behaviour and the consequences of new technological developments for business in general.
His ideas and research on these areas have been published in international magazines and Prof Dans' articles about new technologies and their application to the business world appear regularly in the general and financial press - and, of course, on his website. "There's a lot to talk about these days," he says. PhD in Management, specialising in Information Systems, Anderson School, UCLA, USA MBA, IE Business School, BSc, Universidad de Santiago de Compostela ,Post-doctoral studies, Harvard Business School, USA.
Professor of Information Technologies and Systems, IE Business School, 1990 to present Full Professor, IE Business School , 2000 to present, International Management Fellowship Programme Instructor at the John E. Anderson Graduate School of Management, UCLA, USA, 1997 to 2000, Associate Professor, IE Business School, 1993 to 2000, Assistant Professor, IE Business School, 1990 to 1993. Consulting in the Information Systems field, 1990 to present.
Gareth Jones
Visiting Professor IE Business School.
Gareth's career has spanned both the academic and business worlds. He began as a University academic in Economic and Social Studies at the University of East Anglia before moving to the London Business School, where he joined the Organisational Behaviour Group. During this period he directed the School's Accelerated Development Programme. At this point the attractions of a "real" job in business proved too great and he joined Polygram, then the world's largest recorded music company. Appointed as Senior Vice President for Polygram's global human resources, his responsibilities covered more than thirty countries. In 1996 he reverted to academia when he became the B.T. Professor of Organisational Development at Henley where he also served on the Board of Governors. His most recent job was as Director of Human Resources and Internal Communications at the BBC. He is currently a Visiting Professor at INSEAD and a Fellow of the Centre for Management Development at London Business School.
Gareth's research interests are in organisational design, culture, leadership and change. He has published several books, including "The Character of a Corporation: How Your Culture Can Make or Break Your Business" co-authored with Rob Goffee and most recently, "Why Should Anyone Be Led by You?", also with Rob Goffee, and published by Harvard Business School Press in February 2006 . This latest leadership title was based on an article of the same name which won the prestigious McKinsey Award for the best article in HBR in 2001. The theme of authenticity was developed in another HBR article, "Managing Authenticity" which appeared in the December 2005 issue. Their latest article, "Leading Clever People" appeared in the March issue of HBR and deals with the special challenges of leading in the knowledge economy. Other articles have appeared in the European Management Journal, in Human Relations and in the Harvard Business Review. Gareth serves on the Editorial Advisory Board of People Management Magazine. In addition, Gareth is a founding partner of Creative Management Associates (CMA) a consultancy focused on organisations where creativity is a source of competitive strength. He is also a Trustee of The Work Foundation. March 2007 For further information visit:
www.whyshouldanyonebeledbyyou.com
Milind M. Lele
Former Adjunct Professor of Strategy and Marketing.
The University of Chicago Booth School of Business.
Dr. Lele teaches executive education courses in strategy and marketing the University of Chicago Booth School of Business. From 1983 to 2001, Dr. Lele was Adjunct Professor of Strategy and Marketing at Chicago Booth; in the academic year 1983-84, Dr. Lele was also Visiting Associate Professor of Marketing at Northwestern University's Kellogg School of Management. Over the past three decades, Dr. Lele has worked with companies in a very wide range of industries: Aerospace, airlines, automotive manufacturing, building materials, consumer packaged goods, commodity and specialty chemicals, distribution, financial services, high technology, industrial equipment, medical equipment, paper and packaging, retail distribution, telecommunications, and transportation services. His consulting assignments have covered a wide spectrum: Customer satisfaction issues, operations management, supply chain strategy, sales and marketing, business strategy and overall corporate direction. The bulk of his assignments have been with U.S. clients; however, he has worked with clients in South-East Asia, India and Western Europe.
Dr. Lele is the author of three books: The Customer Is Key, (New York: John Wiley & Sons, 1987), Creating Strategic Leverage (New York: John Wiley & Sons, 1992), and Monopoly Rules (New York: Crown Business Books, August, 2005). He has also written articles for the Harvard Business Review, Sloan Management Review, Research & Technology Management, the Planning Review, and the Journal of Marketing Research (published by the American Marketing Association), as well as other business and technical journals. Dr. Lele obtained his Ph.D. in applied mathematics from Harvard University, his Bachelor of Engineering degree from the Indian Institute of Science, and his Bachelor of Science degree from the University of Pune.
Joseph Pistrui
Professor of Entrepreneurship, IE Business School.
Joseph Pistrui is the Associate Dean for Executive Education at IE Business School based in Madrid, Spain. Additionally, Joseph serves as the Executive Director of International Custom Programs, and is a professor of the Department of Entrepreneurial Studies at IE. Joseph is also a Visiting Fellow at the London School of Economics and Political Sciences, where he lectures and researches issues related to new enterprise formation as part of the LSE's Department of Management. Finally, Joseph is a member of the Duke Corporate Education Global Learning Resource Network and serves as a subject-matter expert for custom executive education programs for Duke clients. Across his career Mr. Pistrui has work as an educator-advisor to companies including Royal Dutch Shell, Unilever, Microsoft, AstraZeneca, Rio Tinto, Siemens, Bosch, BBVA, Amadeus, Vestas, PGS and others. Most recently, Professor Pistrui served as Managing Director for Duke Corporate Education, based in London. In this capacity he work with Fortune 100 companies to first diagnose strategic business challenges, and then to design and deliver customized educational interventions to help client organizations develop leaders and build capabilities that advance strategy execution.
Previously Joseph served Academic Director, Department of Entrepreneurial Studies, at the IE Business School, in Madrid, Spain. During this period Prof. Pistrui redesign the department's curriculum and taught courses in New Venture Creation, Corporate Venturing, Family Business Venturing, Entrepreneurial Finance and Social Entrepreneurship. He has extensive knowledge and experience of wider entrepreneurship topics and believes this breadth of vision is important when it comes to teaching. For, as he points out, entrepreneurship exists within a structured corporate environment. "We've tried to teach entrepreneurship as a management paradigm that's relevant regardless of which particular path students choose," he says.
Previous to his academic endeavors Professor Pistrui had a 15 year sales and marketing management career in the consumer products industry, mostly with Bristol-Myers Squibb in the US. In this capacity Mr. Pistrui held a number of roles in Sales Management, Marketing and Key Account Management for the consumer products group within Bristol-Myers Squibb.
PhD in Business Strategy & Entrepreneurship, Universidad Autónoma de Barcelona, Spain, MA in Liberal Studies, De Paul University, USA, MBA, University of Phoenix, USA, BSc in Business Administration, Ferris State University, USA. Associate Professor of Entrepreneurship, IE Business School, 2001 - 2006, 2007 to present, Associate Dean for Executive Education, IE Business School, 2007 to present, Executive Director of International Custom Programs, IE Business School, 2007 to present, Managing Director, Duke Corporation Education, 2006- 2007 , Director of Entrepreneurial Studies, IE Business School, 2003 to 2006, Director of Family-Run Businesses, IE Business School, 2002 to 2006, Research Associate, Institute for Family Enterprising, Babson College, Boston USA, 2003 to 2006, Research Associate, Enterprising Families Initiative at The Wharton School, University of Pennsylvania, Philadelphia, USA, 2000 to 2002, Visiting Professor, SDA Bocconi, Milan, Italy, 1999 to 2000.
Research Assistant, IESE, International Graduate School of Management, Barcelona, Spain, 1997 to 1999 Guest Lecturer: Budapest University of Economic Sciences, Budapest, Hungary, 1996 Managing Partner, DJP Enterprises, Chicago-Barcelona-Milan, 1993 to present, Divisional Director, Bristol-Myers Squibb Company, Detroit, USA, 1993 , National Account Manager, Bristol-Myers Squibb Company, Detroit, USA, 1991 to 1993, Regional Sales Manager, Bristol-Myers Squibb Company, Boston, USA, 1990, and Denver, USA, 1988 to 1989, Sales Planning Manager, Bristol-Myers Squibb Company, Cincinnati, USA, 1987 to 1988, Area Sales Manager, Bristol-Myers Squibb Company, Chicago, USA, March 1985 to 1987.
Holly J. Raider
Client-Faculty Liaison
The University of Chicago Booth School of Business
Holly Raider has been teaching executives at the University of Chicago Booth School Of Business since 2001, where she also designs custom corporate education programs in the areas of leadership and organization change. From 1998-2002, she was an assistant professor of Organizational Behavior at INSEAD in Fontainebleau, France.
Holly Raider consults for Global Fortune 500 corporate clients helping senior executives and leadership teams think strategically and execute complex organization change. She has worked in the United States, Asia, South America, and Europe with clients from diverse businesses.
Holly has published research on career development, economic transactions, and technology management. Holly holds a BA from Barnard College and a PhD in sociology from Columbia University. From 1993-1998 she was a scholar at the Interuniversity Center for Social Science Theory and Methodology in Groningen, Netherlands. She is a member of the American Sociological Association, The Strategic Management Society, and The Academy of Management.
Holly has two children, Thomas (age 12) and Henry (age 10), and she is an active volunteer for education non-profit organizations.
Julio Urgel
Professor of Finances, IE Business School.
In addition to his role as Vice-chairman of the International Advisory Board of IE Business School and Chairman of its Center for Innovation in Tourism and Leisure Management, Julio Urgel manages to find time to serve as Director of EQUIS (European Quality Improvement System) and of Quality Services at the EFMD (European Foundation for Management Development) in Brussels, as well as teaching finance and negotiation at IE Business School. EQUIS is the leading international accreditation system for business schools around the globe. In both his teaching and his consulting work, where he specialises in mergers and acquisitions, the former Instituto de Empresa Dean enjoys exploring the skills that lie between negotiation and corporate finance. "I believe I have the right knowledge, skills and expertise to advise people on complex negotiations, whether I'm teaching negotiation or mediating in my consulting work," he says.
When it comes to teaching, Prof. Urgel, who has worked as a visiting lecturer at various international institutions, believes that role playing can prove a powerful learning tool. "I dissect a negotiation process and manage it for students to see what's going on in slow motion," he explains. "They simulate a negotiation and later we discuss what went on. That allows them to see what's important, where the sources of conflict are and how you can eliminate them quickly." A professor who is passionate about the teaching process, Prof Urgel's areas of focus include financial analysis, cash and credit management, global risk management, valuation and real options. However, he believes that these complex theories do not need to be overwhelmingly difficult to grasp. "One of my skills I learned from Prof. Howard Raiffa, my mentor at Harvard, was the ability to disguise theoretical complexity when conveying knowledge to students of management," he says. "It's a case of zooming in on certain areas without bogging students down in complex theories.".
Doctor of Business Administration, Harvard Business School, Harvard University, Boston, USA.MBA, IESE, Universidad de Navarra, Barcelona, Spain.MSc in Telecommunications Engineering, School of Telecommunications Engineering, UPM, Madrid, Spain..
Professor of Corporate Finance & Negotiation, Instituto de Empresa, 1989 to present Chairman, Centre for Innovation in Tourism and Leisure Management, Instituto de Empresa, 2002 to present. Vice Chairman, International Advisory Board, Instituto de Empresa, 2001 to present. Director, EQUIS & Quality Services, European Foundation for Management Development, Brussels, 2001 to present Dean, IE Business School, 1994 to 2000.Chairman of Finance Department, IE Business School, 1989 to 1994. Chairman of the Quantitative Methods Department, IE Business School, Madrid, 1989 to 2000. Associate in Research, Harvard Business School, Boston, USA, 1987 to 1989. Assistant Professor in the Finance Department, IESE, Universidad de Navarra, Barcelona, 1982 to 1985.Associate Director, MBA Program, IESE, Universidad de Navarra, Barcelona, 1982 to 1985.Director, Placement Office, IESE, Universidad de Navarra, Barcelona, 1982 to 1985.
Independent consultant in corporate finance with emphasis in mergers and acquisitions, 1982 to present. Independent consultant and mediator in complex negotiations, 1988 to present. Associate, Finance Department, Hewlett-Packard Spain, Madrid, 1980. Engineer, Test & Measurement Instruments Department, Hewlett-Packard Spain, Madrid, 1979 to 1980.
Marvin Zonis
Professor Emeritus of Business Administration
The University of Chicago Booth School of Business.
Marvin Zonis was the first professor at Chicago Booth to teach a course on the effects of digital technologies on global business. He also consults to corporations and professional asset management firms throughout the world, helping them to identify, assess, and manage their political risks in the changing global environment. Zonis is a cofounder and chairman of DSD, a software development company based in Moscow and Chicago. He is a member of the board of directors for several technology-based companies, including Go2Call and CNA Financial. He has written extensively on globalization, digital technologies, emerging markets, Middle Eastern politics, the oil industry, Russia, and U.S. foreign policy. A leading authority on the Middle East, Zonis has spent the last 40 years studying the volatile mix of Islam, terrorism, and the Middle East. He is the former director of the Center for Middle Eastern Studies at the University of Chicago. He has lived in Iran, hitchhiked through Afghanistan in the 1960s, studied Islam in Iraq beginning in 1964, and has traveled extensively throughout other parts of the region.
His writings have been published, among other places, in the Financial Times, the New York Times, the International Herald Tribune, and the Japanese journal Nikkei Weekly. His books include The Kimchi Matters: Global Business and Local Politics in a Crisis Driven World, The Eastern European Opportunity, and The Political Elite of Iran. He also has appeared on various programs, including Nightline, and CNN's Larry King Live and is interviewed regularly on National Public Radio. Zonis is the international editor of WBBM-TV, Chicago, and was the Middle East Consultant to ABC/Capital Cities television. Zonis shows his students an appreciation for the importance of the role of emotions in business and the need to listen to and understand others. He tries to teach a number of soft skills to round out his students' educations. "The challenge for me," says Zonis, "is to keep the students engaged while they learn these new skills and appreciate their significance to their futures and the future of their firms."He was educated at Yale University, the Harvard Business School, the Massachusetts Institute of Technology, where he received a PhD in political science in 1968, and the Institute for Psychoanalysis, Chicago, where he received psychoanalytic training.
Selected Publications
-With Dan Lefkovitz and Sam Wilkin, The Kimchi Matters (Agate, October 2003).
-With Dwight Semler, The East European Business Opportunity: A Complete Guide and Sourcebook (John Wiley and Sons, 1992).
-Majestic Failure: The Fall of the Shah (University of Chicago Press, 1991).
"Political Instability in the 1980s: A Model of Revolutionary Change," Political Psychology (winter 1985).
The Political Elite of Iran (Princeton University Press, 1971).